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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Dwelley

August 8, 2025

5  out of  5
rating by Chris Dwelley
"This agency is great. I called while I had a free couple of minutes at work thinking I had enough time to get through the process, sadly I didn't. They were understanding and saved the progress and I was able to call back to get through the rest. They are very professional and understanding. They also see you as a person and have an actual conversation not rush you through the process."
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Jenn Draghi

August 6, 2025

5  out of  5
rating by Jenn Draghi
"Great insurance company! Great people that recognize all your needs!! Do yourself a favor and call them today!!"
We responded:
"Jenn thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Josh Capral's State Farm Agency!"
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Madison Weber

July 31, 2025

5  out of  5
rating by Madison Weber
"They are super helpful and receptive! Highly recommend."
We responded:
"Madison, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! -Josh Capral's State Farm Agency!"
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Michelle Botelho

July 25, 2025

5  out of  5
rating by Michelle Botelho
"Stephanie is always there to help with my vehicle and home insurance needs!"
We responded:
"Michelle, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Josh Capral's State Farm Agency!"
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Piper Grada

July 22, 2025

5  out of  5
rating by Piper Grada
"Jayson Williams was an absolute great help when choosing State Farm for my auto insurance. He was very kind, personable and explained things clearly. I definitely recommend Jayson and the office of Josh Capral when looking for a quote! Thanks again!"
We responded:
"Piper, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance leads. If there is anything else we can do to help, please let us know! - Josh Capral's State Farm Agency!"
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Kerryann Scott

July 21, 2025

5  out of  5
rating by Kerryann Scott
"Josh from State Farm is the best. You can always call and get a real human to speak with instead of an automated voice. So far the Best Insurance Company I have had. Rates are great. Staff is too. Keep up the great work you do for us."
We responded:
"Kerryann, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Josh Capral's State Farm Agency!"
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Amaris

July 17, 2025

5  out of  5
rating by Amaris
"As a disabled veteran and first-time homeowner, navigating the world of insurance was overwhelming for me. But Jayson from State Farm in Cromwell made the entire process so much easier. He provided outstanding service clearly explaining everything in a way I could understand and always communicating with patience and professionalism. I highly, highly recommend Jayson. Truly grateful for his help. God bless!"
We responded:
"Amaris, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Josh Capral's State Farm Agency!"
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David Vitols

July 15, 2025

5  out of  5
rating by David Vitols
"Amazing customer support always very helpful"
We responded:
"David, it’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Josh Capral's State Farm Agency!"
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Mike M

June 29, 2025

5  out of  5
rating by Mike M
"My experience with Josh was very informative and now just waiting to verify the costs that he mentioned, no problems so far thus no complaints."
We responded:
"Mike, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Josh Capral's State Farm Agency!"
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Marcia Baumgartner

June 12, 2025

5  out of  5
rating by Marcia Baumgartner
"Great office! All the employees are excellent as is the owner."
We responded:
"Marcia, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Josh Capral's State Farm Agency!"
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Julia DeFurio

June 6, 2025

5  out of  5
rating by Julia DeFurio
"I switched my auto insurance to State Farm last year due to a statewide rate increase that would have raised my premium by over $100. When I questioned why my payment was going to go up so much especially since I never had put in a claim or had any kind of violation they were very rude just blaming it on the state increase. They wouldn’t work with me at all. State Farm not only offered me a lower premium than my original payment but provided the same full coverage. I really can’t say enough good things about Jayson and Josh from State Farm. Jayson has been so helpful and so easy to work with. Today he helped me switch my parent’s auto and home insurance as well. He was so pleasant to deal with and my parents were able to get a better price for the bundle. I highly recommend State Farm. Thank you Jayson and Josh for all your help!!"
We responded:
"Julia, we’re thankful for your feedback! It’s our pleasure to assist you and your parents with your insurance needs. If there is anything else we can do to help, please let us know! -Josh Capral's State Farm Agency!"
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Kan Lalli

June 3, 2025

5  out of  5
rating by Kan Lalli
"Josh got me a great bundle home and car insurance package for my first home. Stephanie is always ready to answer my questions and concerns too over the phone. When I bundled, I got better overall rates than competitors year after year. Edit 6/2025: If you have a classic vehicle I highly recommend calling this location up and asking for Jayson who is very knowledgeable about state farms offerings"
We responded:
"Thank you Kan! So glad to help with your home and auto coverage."
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mark gaudio

May 21, 2025

5  out of  5
rating by mark gaudio
"I'd like to thank Jason today for increasing my coverage on my 04 Buick and still managing to save me some money in the process! Glad to be back with State farm and in CT again. Cheers 🎉"
We responded:
"Mark, we’re thankful for your feedback! If there is anything else we can do to help, please let us know! - Josh Capral's State Farm Agency!"
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Brian Ragozzine

May 6, 2025

5  out of  5
rating by Brian Ragozzine
"Jayson is an amazing State Farm Representative. I felt totally at ease, speaking with him and talking about a new policy with State Farm. We talked several times and every time he was very professional, cordial, helpful, and thorough and it was just a great experience."
We responded:
"Brian, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Josh Capral's State Farm Agency!"
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Kathryn May

April 29, 2025

5  out of  5
rating by Kathryn May
"The staff here are amazing! Stephanie and Biagio are extremely friendly and helpful! Very easy to communicate with the team here and was able to get a significant reduction with State Farm from what I was previously paying with another provider. Glad I switched!"
We responded:
"Thank you Kathryn! Always here to help - Josh Capral's State Farm Agency"
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Luke

April 10, 2025

5  out of  5
rating by Luke
"Fantastic service. Very responsive. Easy to work with. Amazing policy prices and opportunities for great savings. Will never switch from these guys!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Josh Capral's State Farm Agency"
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Sandra Gautier

April 9, 2025

5  out of  5
rating by Sandra Gautier
"Josh was very professional and explained everything to me I was able to save some money on my Auto insurance and I was able to get rental insurance"
We responded:
"Sandra, we are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Josh Capral's State Farm Agency"
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Susan Jones

April 2, 2025

5  out of  5
rating by Susan Jones
"Easy to deal with and they were able to save me 30%."
We responded:
"Thank you Susan we truly appreciate it. - Josh Capral’s State Farm Agency"
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Mr. Paulino

March 28, 2025

5  out of  5
rating by Mr. Paulino
"Best car insurance I've ever had!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Josh Capral's State Farm Agency"
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Sully Wade

March 27, 2025

5  out of  5
rating by Sully Wade
"Josh and his team are great and extremely helpful. They will go out of their way to get it done quickly for you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Josh Capral's State Farm Agency!"
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Eugene Mumford

March 12, 2025

5  out of  5
rating by Eugene Mumford
"Jason made something intimidating easy as Pie. Great job. Gene"
We responded:
"Eugene, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!- Josh Capral's State Farm Agency"
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Sy Lake

March 11, 2025

5  out of  5
rating by Sy Lake
"Excellent service very pleased"
We responded:
"Sy, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. -Josh Capral's State Farm Agency"
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Samantha Roman

February 27, 2025

5  out of  5
rating by Samantha Roman
"I moved from a different state and they were very helpful changing my other state policy to the new one :)"
We responded:
"Samantha, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Josh Capral's State Farm Agency!"
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Katie Smyth

February 25, 2025

5  out of  5
rating by Katie Smyth
"I am impress by this local spot in Cromwell. The service is excellent with everyone I’ve spoke with especially Jayson who helped me get insured. Looking forward to doing business with them."
We responded:
"Katie, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Josh Capral's State Farm Agency!"
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Ysn Oub

February 13, 2025

5  out of  5
rating by Ysn Oub
"Amazing staff, friendly and very helpful. Thank you guys"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Josh Capral's State Farm Agency!"